Cancellation Policy

At Knock On Wood Virtual Assistance, we value your time and strive to provide a seamless booking experience. Please review the following cancellation policy before making your booking.

Notification of Cancellation or Rescheduling:
We kindly ask for a 24-hour notice for cancellations or rescheduling. This allows us to accommodate other clients effectively. We understand that life can be unpredictable, so if you need to make changes, just reach out to us as soon as possible.

Please note that in the case of repeated last minute cancellations or nonattendances, we reserve the right to block future appointments.

Refunds or Credits:
If you require a refund on a paid consultation please notify us 24hrs before your appointment. Failure to cancel will be treated as a nonattendance. In the case of a nonattendance, no refunds or credits will be given and you will forfeit your appointment. 

We reserve the right to cancel consultations, provided that you are notified.